Location: Phoenix, ArizonaJob Type: Contract | ASAP - July 2024Compensation Range: $30.00 - 33.66 per hourOur client, a global leader in beauty and cosmetics, is seeking a dynamic and experienced Sales Representative Support Coordinator to join their team!As a Senior SSA, you will play a pivotal role in ensuring the seamless delivery of concierge-level customer service to internal customers, as well as overseeing process execution and administrative office support activities for the Account Concierge and Sales teams. The ideal candidate is a proactive and results-oriented individual with a passion for delivering exceptional customer service and leading a high-performing team.This role requires candidates to be onsite 5 days/week at our client's Phoenix, AZ HQ office location. Responsibilities:Provide white-glove, concierge-style customer service to sales representatives. This includes answering incoming calls, monitoring and solving support desk tickets, processing orders, and execution of related marketing programs.Maintain knowledge of the products and FAQs.Utilize systems and department tracking tools and processes to ensure standard department practices and SOPs are followed.Process sales orders timely and accurately.On occasion, communicate with warehouse and Fedex/UPS/freight forwarders as appropriate.Understand and maintain adherence to departmental and corporate procedures and timelines.Internally fulfill and ship orders and marketing requests, as needed.Effectively prioritize the daily responsibilities, management of order and ticketing system, phone calls and office requests, both individually and within the Concierge Team.Qualifications:Experience level: ExperiencedEducation: Bachelors5 years corporate business or related job experience preferred.Proficiency with Microsoft Suite including Word, PowerPoint and Excel.Excellent organizational and communication skills.Attention to detail.Ability to multi-task in heavy workload environment.Ability to work under pressure.Analytical ability.Flexible, persuasive, and diplomatic.Team-building skills. JOBID: 1039740#LI-CELLA#LI-MG1Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Applications accepted on ongoing basis until filled.